Nature's perfect food for your baby
Contact

Tell us what you need. We'll help.

Whether you're deciding which pump to buy, waiting on an order, or you bought months ago and something isn't working, this is where to reach us.

How to reach us

Fastest WhatsApp

The quickest way to get an answer. Tell us what you're trying to work out and someone will reply.

Message us
Email customercare@jidenbreastpump.com

Better for anything with an order number, a receipt or a photograph attached.

Send an email
In person Our Lagos office

You can buy in person, and you can bring a pump in if something is wrong with it.

7 Neo-Habilis Street
First View Estate
Beside Riverside Montessori Street
OPIC Berger, Lagos

What to tell us

You don't need to know the name of the product or the right word for the problem. It helps if you can tell us:

  • What is happeningWhat you're experiencing, in your own words.
  • Where you areSo we can tell you the delivery cost and timeline.
  • Your order number, if you have oneOn your confirmation email.

Buying from a distributor

Jiden products are also sold by distributors around the country. If you would rather buy in person and you're not in Lagos, message us and we'll tell you who is nearest to you.

Ask about a distributor near you

Before you message us

Some questions are answered faster on the page than by a person.